Community Tax Centers • IRS Volunteer Agreement

Each Community Tax Center volunteer must submit a signed copy of the IRS Volunteer Agreement prior to preparing tax returns.

Click here for a .pdf file of the IRS Volunteer Agreement.

This agreement outlines the volunteer code of conduct. By signing, volunteers agree to:

Treat all taxpayers professionally, courteously, and respectfully
Safeguard the confidentiality of taxpayer information
Apply the tax laws equitably and accurately to the best of their ability
Only prepare returns within the scope of their training and experience
Exercise reasonable care in the use and protection of equipment and supplies
Not solicit business from taxpayers they assist
Not accept payment for the services they provide

“When you help others, you get paid back way more than what you've given. I remember helping a client who works for the garage where I service my truck. Now every time I go in, he greets me and we talk to each other about our kids. Without the Tax Centers, he would have been just another face in the garage.”

~ Howard Pearlman,
CPA Customer Service Representative,
Internal Revenue Service